Launched in 2016, Cambodia 115 Hotline is a free-to-the-public disease hotline developed to help improve the timeliness and completeness of disease reporting by provincial health offices to central authorities in Cambodia. Built with the interactive voice response tool Verboice, anyone with a phone or mobile network can report disease information to the Cambodia CDC by dialing 115 using voice or keypad entry.
The hotline is exceptionally valuable to frontline health workers responsible for reporting infectious disease information on a weekly basis. Since the hotline was built using open-source technology, it provides a model that can be quickly replicated and adapted by other countries for similar participatory disease reporting enhancement.